We create customer satisfaction by treating people fairly, giving them the benefit of our experience and knowledge, and providing responsive service and good value.
We are fair, honorable and reasonable people. Our word is our bond; we will do what we promise.
We strive to develop functional, affordable, attractive and high-quality buildings that enhance our communities.
We use the most cost-effective means of constructing and operating our properties to create value for our customers and company.
We strive to use the most advanced technology; the efficiency of our operations is key to providing the best service to our customers.
We continually search for improvement; our learning never end. We listen and learn from our customers. Their needs are our priorities.
We welcome suggestions for improvement. No question or comment is without merit.
We, as individuals and as a company, give back to the communities where we work and live.
We strive to develop pride and enthusiasm in our employees through respect for the individual and appreciation for the contribution each makes as an individual and as part of the Dermody Properties team.
We will provide opportunities for our employees to help them achieve their potential. We will ensure that our employees are informed through open communication.
We understand that problems are opportunities. If there is a way to reach consensus, we will find it. We will not be constrained by convention in seeking solutions, and we will think creatively.
Our mission is to create satisfied customers by providing responsive service and innovative real estate solutions, thereby sustaining long-term relationships and customer referrals.